SPRING NECK RESET | 40% OFF Today

Are you waking up with dizziness, lightheadedness, a racing heart, or numb arms or hands?

The Neck Therapy Pillow brings the head, neck & shoulders into the correct position during sleep, for natural relief from dizziness, brain fog, a racing heart, and tingling in the arms and hands.

Effective relief from dizziness and lightheadedness

Brings your cervical spine into its natural alignment

Calms your vagus nerve

Ideal for back, side, and stomach sleepers

Get 40% Off Today Only

FAST SHIPPING FROM US WAREHOUSE

Note: Not available on Amazon

Recommended by Chiropractors:

"As a chiropractor, I’ve seen first-hand how the right support can transform sleep and reduce pain – that’s why I always recommend the Neck Therapy Pillow to my patients."

Thomas Brandt, Chiropractor for

Manual Therapy & Spinal Health

Are you waking up with dizziness, lightheadedness, a racing heart, or numb arms or hands?

The Neck Therapy Pillow brings the head, neck & shoulders into the correct position during sleep, for natural relief from dizziness, brain fog, a racing heart, and tingling in the arms and hands.

Effective relief from dizziness and lightheadedness

Brings your cervical spine into its natural alignment

Calms your vagus nerve

Ideal for back, side, and stomach sleepers

Get 40% Off Today Only 👉

FAST SHIPPING FROM US WAREHOUSE

Note:  Not available on Amazon

Over 189,000+ Happy Customers

30-Night Trial Sleep

If you are not satisfied with your Neck Therapy Pillow, you can return it within 30 days.

Fast US Shipping

The pillow ships from our US fulfillment center within 3-5 business days.

Premium Quality

The pillow was made from high-quality, durable materials and has been optimized multiple times.

Drug-free, lasting relief

from dizziness, lightheadedness, and a racing heart.

Effective relief from dizziness and neurological symptoms

Relief from neck problems that cause dizziness, lightheadedness, a racing heart, and tingling in the arms and hands (cervical syndrome, vagus nerve compression, circulatory disorders of the cervical spine, atlas misalignment).

Relieves pressure on your vagus nerve while you sleep.

By keeping your cervical spine in its natural alignment overnight, the pillow takes pressure off the vagus nerve, blood vessels, and nerve pathways at the base of your skull.

Individual customization thanks to memory foam

The premium memory foam adapts to the shape of your head, provides targeted support for your neck and shoulders, and thus prevents pressure points and tension.

The premium memory foam adapts to your head shape, provides targeted support for neck and shoulders, and prevents pressure points and tension.

More restful sleep and wake up without dizziness

Our Neck Therapy Pillow helps you get the restful sleep you need… without dizziness, lightheadedness, or a racing heart in the morning!

If you don't fix what's happening to your neck overnight, the symptoms will only get worse.

If you don't fix what's happening to your neck overnight, the symptoms will only get worse.

Without the right support for your neck, the symptoms only get worse. Your neck muscles work all night to hold up your head, and night after night they stay tight, forgetting how to relax.

These tight muscles sit around C1 and C2, the top two bones in your neck, exactly where the vagus nerve and the arteries that carry blood to your brain run through. As they get tighter, they squeeze both.

Gradually, the entire body suffers from the lack of proper neck support and the result is chronic dizziness, racing heart, tingling in the hands, and a constant brain fog that follows you into your daily life.

The Neck Therapy Pillow takes the pressure off C1-C2 while you sleep.

The Neck Therapy Pillow takes the pressure off C1-C2 while you sleep.

Specifically designed to address the true cause of your symptoms: the Neck Therapy Pillow's hollow center removes pressure from C1-C2 while you sleep… no compression on the vagus nerve, no restriction of blood flow.

Your neck muscles can finally let go of that tightness. As they soften, the pressure comes off your nerves and blood vessels, and your balance sensors can send clean information to your brain again.

This ergonomic alignment of the head and neck is crucial to sustainably alleviate dizziness, lightheadedness, palpitations, and tingling without the use of medication or expensive treatments.

Real people, real results: The Neck Therapy Pillow changes lives!

Real people, real results: The Neck Therapy Pillow changes lives!

People all over America are experiencing the remarkable benefits of the Neck Therapy Pillow.

Many of our customers report significant improvements in their persistent symptoms after just a few nights:

The dizziness upon waking has disappeared - finally a clear head in the morning again.

Sleeping through the night for the first time in years - without heart palpitations or drowsiness.

The tingling in my hands has stopped - and with it the constant numbness and unpleasant feeling.

Developed with leading chiropractors for maximum symptom relief

Mit führenden Chiropraktikern entwickelt, für maximale Schmerzlinderung

The Neck Therapy Pillow was developed in close collaboration with top chiropractors and sleep experts.

By combining their many years of experience treating cervicogenic dizziness and chronic neck tension with modern insights into body posture during sleep, they created a simple but highly effective solution for home use.

For less than a third of the cost of a single therapy session, you receive targeted support, with noticeable relief from the very first night and long-term results that can sustainably improve your life.

Das Schlaftherapie Kissen korrigiert die falsche Schlafposition und entlastet deine Wirbelsäule

Developed with leading chiropractors for maximum symptom relief

The Neck Therapy Pillow was developed in close collaboration with experienced german chiropractors and sleep experts.


By combining their extensive experience in treating neck and back pain with the latest insights into healthy sleep posture, a simple yet highly effective solution was created – designed for use at home.


For less than a third of the cost of a single therapy session, you’ll receive targeted support – with noticeable relief from the very first night, and long-term results that can genuinely transform your daily life.

Over 189,000+ Americans have already switched to the Neck Therapy Pillow.

Over 189,000+ Americans have already switched to the Neck Therapy Pillow.

If you are used to suffering from dizziness, lightheadedness, or a racing heart, then the Neck Therapy Pillow could revolutionize your life…

Our customers find that dizziness decreases, sleep improves, and they can start the day without the brain fog, racing heart, or numb hands that used to come with it.

Try our pillow for 30 nights, risk-free!

Try our pillow for 30 nights, risk-free!

Try our pillow for 30 nights, risk-free!

Yes, you heard right. We offer you a 30-day trial period to try out the Neck Therapy Pillow risk-free.

You have a full 30 nights to experience for yourself how it improves your sleep quality and helps you finally wake up without dizziness, brain fog, or racing heart.

If it works as promised, you can keep it and enjoy it every day.

However, should it not meet your expectations for any reason, you can simply return it and we will refund the full purchase price, no questions asked.

You only pay if you are truly 100% satisfied.

Does that sound fair?

Zero risk, maximum comfort.

Because we are convinced: our Neck Therapy Pillow delivers on its promises.

Get 40% Off Today Only

FAST SHIPPING FROM US WAREHOUSE

What makes our pillow so unique?

The Neck Therapy Pillow vs other Pillows

The Neck Therapy Pillow

vs Other Pillows

Other Pillows

Medi-cation

Affordable and manageable

No side effetcs

Multiple optimizations for perfect support

Premium quality and high-quality materials

Recommended by chiropractors and orthopedists

30-Night Sleep Trial

Other Pillows

Medication, etc.

Affordable and manageable

No side effects

Multiple optimizations for perfect support

Premium quality and high-quality materials

Recommended by chiropractors and orthopedists

30-Night Sleep Trial

Here's what our customers say about the pillow

4.8/5 | 5,832 Reviews

4.8/5 | 2.916 Reviews

Elizabeth T.

My dizziness was gone after a short time!!

Reviewed on 12 October 2025

Verified Purchase

...many pillows and many orders later, I've finally found exactly what my neck and body need. It's my perfect pillow. The foam is super soft, but not too soft, perfect for my head, soft yet supportive.

Immediately after the first use, my dizziness improved, and within a week I was almost symptom-free. The pillow provides optimal support for the head and neck area in every position; it's a perfect blend comfortable and soft on the one hand, and offering the necessary support and relief on the other.

58 people found this helpful

William S.

My wife has thanked me several times for this gift.

Reviewed on 29 September 2025

Verified Purchase

The pillow was a gift for my wife, who has suffered from dizziness and lightheadedness for years. Even on the first night, she said it provided incredible relief for her neck and significantly reduced her dizziness. I tried it myself as well and must say it's amazingly comfortable. The pillow is worth every penny!

91 people found this helpful

Kathleen H.

The first night was unusual, but now I don't want to sleep without it anymore!

Reviewed on 3 October 2025

Verified Purchase

Anyone suffering from dizziness, lightheadedness, and tingling in their hands can buy this pillow with a clear conscience. The first night took some getting used to, but after the second night, you slept like you were on a cloud.

Dizziness when you get up? Brain fog? Numb arms/fingers? No more of those problems!! Whether you sleep on your back or side, you sleep wonderfully. I even ordered a second one for my mother, as she had similar issues, and she was also relieved of her suffering. ❤️ I highly recommend it!

23 people found this helpful

Order Today and get this comprehensive eBook for FREE!

Value: $15

Today: FREE

In this compact sleep guide, we share powerful tips to help you fall asleep faster, wake up less often, and finally start your mornings feeling truly refreshed and energised!

Our Special Offer:

4.8/5 | 5,832 Ratings

4.8/5 | 2.916 Reviews

Try the Neck Therapy Pillow risk-free now...

at the best price ever!

Order today and you'll receive:

40% OFF DISCOUNT - on the original Neck Therapy Pillow

30-Day Money-Back Guarantee

FREE eBook: "The Restful Sleep Guide" (Value = $15)

Total Value: $114.23

Today only: $59.54

Claim My Offer Now 👉

FAST SHIPPING FROM US WAREHOUSE

100% Secure and Encrypted Payment

Note: Not available on Amazon.

Recommended by Chiropractors:

As a chiropractor, I know how important the right support is for healthy sleep — that's why I recommend the Neck Therapy Pillow to all of my patients

Thomas Brandt, Chiropractor for Manual Therapy & Spinal Health

Fast US Shipping

(3-5 days)

30-Day Money-Back

Guarantee

Excellent Customer Service

189,000+ Satisfied Customers

ZERO Risk

100% Satisfaction Guarantee.

Frequently Asked Questions

Is the pillow really suitable for side, back, and stomach sleepers?

Yes, the Neck Therapy Pillow was developed to adapt to any sleep position. 😊 Whether you sleep on your side, back, or stomach, it holds your cervical spine in a healthy, neutral position and provides optimal comfort.

Are the pillow and cover washable?

The cover is suitable for machine washing on a gentle cycle at 30°C / 86°F. Please do not put it in the dryer.

The pillow itself should not be washed, as it's made of high-quality memory foam. Memory foam can be damaged by water and lose its shape. It's enough to air the pillow regularly.

Is the pillow suitable for waterbeds?

Our customers have not reported any problems with waterbeds so far. It should work regardless of the type of mattress, as it supports the body directly and adapts to your sleep position. Whether you sleep on a waterbed, a foam mattress, or another surface, the pillow ensures the optimal alignment of neck, shoulders, and head. Try it out… you can test it risk-free for 30 days!

How quickly will I feel relief from pain?

Immediately!


From the very first night, the Neck Therapy Pillow provides immediate relief. With regular use over a two-week period, the long-lasting effects become more pronounced.

How big is the pillow?

Our pillow has the ideal size of 23 x 14.5 x 4.7 inches and is therefore much larger than all conventional pillows, which makes for an even more comfortable night!

What makes the Neck Therapy Pillow so special?

The Neck Therapy Pillow is the only pillow specifically designed to take pressure off C1 and C2 the spot at the base of your skull where the vagus nerve and the arteries that feed your brain run through. By keeping your neck in proper alignment overnight, it relieves the muscle tension that causes dizziness, brain fog, and racing heart for so many people.

Is there a guarantee?

We are so convinced of our product that we offer a 30-day money-back guarantee. If you are not satisfied with your Neck Therapy Pillow, you can return it within 30 days. We won't ask any questions either!

Can I use the pillow after neck or back surgery?

Yes, the Neck Therapy Pillow can be a valuable support during the recovery phase after consultation with your doctor or physiotherapist. It holds the cervical spine in a natural position and relieves the neck, which can promote regeneration. Please consult with your doctor and therapist beforehand.

Is this really the same pillow I saw on social media?

Oh yes! 🚀 This is the ORIGINAL Neck Therapy Pillow that you saw on social media and which is currently winning the hearts of thousands of people with sleep problems! With over 21+ million views on TikTok, Instagram, and Facebook, it's now ready to bring joy and relaxation into your home.

Disclaimer: This is an advertisement and not a news article, blog post, or consumer protection piece.


Marketing Disclosure: This website is a commercial marketplace. Please be aware that the operator has a financial connection to the products or services promoted here. The operator may receive compensation if a purchase is made, but never more than the advertised price.


Advertising Disclosure: This website and the associated products and services are part of a marketplace. This site is an advertisement, not a news publication.



Legal Notice in accordance with §11 HWG (German Medical Advertising Law):

The individuals, medical professionals, testimonials, and statements depicted in this text are fictional and intended solely to illustrate common use cases. They do not represent real diagnoses, treatments, or medical advice.


All persons shown in photographs on this website are models. The provider of this site and the products/services offered merely provides a platform where customers can compare and purchase. The information presented does not constitute medical advice and should not be treated as such. This offer is not a substitute for medication or other treatments prescribed by a doctor or healthcare professional. Always consult a medical professional before purchasing. This product is not intended to diagnose, treat, or prevent any disease.

PillowDaddy - © Copyright 2026 - All Rights Reserved.

Privacy Policy - Terms of Service - Impressum - Return Policy - Product Information

Email: support@pillowdaddy-us.com

Get 40% Off Today Only
Get 40% Off Today Only

Terms of Service

Effective Date: February 12, 2026

Seller: MT Ecommerce GmbH (“we,” “us,” “our”)

Krenngasse 12, 8010 Graz, Austria

Customer Support: support@pillowdaddy-us.com

These Terms of Service (“Terms”) govern your access to and use of our website (the “Site”) and your purchase of products from us. By using the Site or placing an order, you agree to these Terms.

1.) Scope and definitions

1.1 These Terms apply to all purchases of products offered on our Site. Any conflicting or additional terms proposed by you do not apply unless we expressly agree in writing.

1.2 “Consumer” means an individual purchasing for personal use. “Business customer” means a person or entity purchasing for commercial purposes.

2.) Eligibility

You must be at least the age of majority in your place of residence to place an order.

3.) Orders and contract formation

3.1 Product listings are an invitation to place an order and are not a binding offer.

3.2 When you place an order, you make an offer to buy the items in your cart.

3.3 We accept your offer when we (a) send an order confirmation/shipping confirmation email, (b) ship the goods, or (c) charge your payment method—whichever occurs first.

3.4 We may decline, cancel, or limit orders at our discretion (for example, due to suspected fraud, incorrect pricing, stock/availability issues, or shipping constraints). If we cancel after you have been charged, we will issue a refund for the canceled items.

4.) Prices, currency, taxes

4.1 Prices are shown on the Site in the currency displayed at checkout (typically USD for US customers), unless stated otherwise.

4.2 Taxes may be collected where required and shown at checkout.

4.3 Any shipping fees are shown at checkout or on the product page.

5.) Payment

5.1 We offer payment methods made available at checkout, which may include Shopify Payments, Stripe, and PayPal. Your payment is processed by the provider you select and is subject to that provider’s terms and policies.

5.2 By submitting payment information, you represent that you are authorized to use the payment method.

6.) Shipping, delivery, and dropshipping disclosure

6.1 Shipping origin: Our products may ship from overseas warehouses, including China.

6.2 Delivery times: Delivery estimates shown on the Site are estimates, not guarantees. We will make reasonable efforts to ship within the advertised timeframe. If no timeframe is stated, US rules generally expect shipment within 30 days; if we cannot ship on time, we must provide notice and offer a delay option or refund consistent with those rules.

6.3 Tracking: If tracking is available, we will provide it by email or in your account/order status page.

6.4 Address accuracy: You are responsible for providing a complete and accurate shipping address. If a package is returned or delivery fails due to an incorrect address or failure to accept delivery, we may charge you for additional shipping costs or treat the order as returned (see our Return/Refund Policy).

6.5 Customs, duties, and import fees: Depending on your location and shipment, customs duties or import fees may apply. Unless we state otherwise at checkout, you are responsible for any such charges.

6.6 No local pickup: Local pickup is not available.

7.) Title and risk of loss

Title to products passes to you upon delivery to the shipping address (or when delivery is attempted, as applicable under the carrier’s rules). Risk of loss passes to you upon delivery to the carrier for business customers; for consumers, risk of loss typically transfers upon delivery to you, subject to applicable law.

8.) Returns, refunds, and cancellations

8.1 Returns and refunds are governed by our Return/Refund Policy (posted on the Site and incorporated into these Terms by reference).

8.2 If you need help, contact support@pillowdaddy-us.com.

8.3 Order cancellations are not guaranteed once processing begins; if cancellation is possible, we will confirm by email.

9.) Product information; availability

9.1 We try to display product descriptions and images accurately. Colors and appearance may vary by device.

9.2 We may change or discontinue products at any time.

10.) Warranty and disclaimers (important)

10.1 To the maximum extent permitted by applicable law, the Site and products are provided “AS IS” and “AS AVAILABLE.”

10.2 Disclaimer of implied warranties: To the maximum extent permitted by applicable law, we disclaim all implied warranties, including the implied warranties of merchantability and fitness for a particular purpose. In many US states, disclaimers of implied warranties must be conspicuous and specifically mention “merchantability.”

10.3 Some states do not allow limitations on implied warranties or certain exclusions, so some of the above may not apply to you.

10.4 No separate written warranty: Unless we explicitly provide a written warranty statement for a product, we do not provide a written warranty. If we do provide a written warranty, US federal warranty rules (Magnuson-Moss) may apply.

11.) Limitation of liability

To the maximum extent permitted by law:

  • We will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill.

  • Our total liability for any claim relating to the products or the Site will not exceed the amount you paid us for the product(s) giving rise to the claim.

  • Some states do not allow certain limitations, so these limits may not apply to you.

12.) Indemnification

You agree to indemnify and hold us harmless from claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or misuse of the Site.

13.) Intellectual property

All content on the Site (text, graphics, logos, images, and software) is owned by us or our licensors and is protected by intellectual property laws. You may not copy, distribute, or exploit Site content without our written permission.

14.) Acceptable use

You agree not to:

  • violate laws or regulations;

  • interfere with the Site’s operation or security;

  • attempt unauthorized access to accounts/systems;

  • use the Site to transmit malware, spam, or unlawful content.

15.) Communications

By using the Site or placing an order, you consent to receive communications from us electronically (e.g., email) regarding your order and customer service.

16.) Governing law; venue

These Terms are governed by the laws of the Republic of Austria, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).

If you are a consumer, you may also have mandatory rights under the laws of your state of residence that cannot be waived.

Venue: For business customers, exclusive venue is Graz, Austria. For consumers, venue may be determined by applicable mandatory consumer protection laws.

17.) Alternative dispute resolution

We are not obligated and do not agree to participate in dispute resolution proceedings before a consumer arbitration board.

18.) Changes to these Terms

We may update these Terms from time to time. The “Effective Date” will indicate when changes take effect. Your continued use of the Site after changes means you accept the updated Terms.

19.) Severability

If any provision is held invalid or unenforceable, the remaining provisions will remain in effect.

20.) Entire agreement

These Terms, together with policies referenced here (including the Return/Refund Policy and Privacy Policy), constitute the entire agreement between you and us regarding purchases and Site use.

Company Information

MT Ecommerce GmbH

Krenngasse 12

8010 Graz

Austria

Important: This is not a return address. Packages sent to this address will be automatically returned to the sender. Please contact us by email first to receive return instructions.

Email: support@pillowdaddy-us.com

Support response time: We respond within 1–3 business days.

Company Register (Firmenbuch) Court: Regional Court for Civil Law Matters Graz (Landesgericht für Zivilrechtssachen Graz)

Company Register Number: FN 662006 p

Managing Director: Michelle Tia Lindenthal

VAT ID (UID): ATU82513102

Supervisory Authority (per Austrian E-Commerce Act / ECG): Magistrate of the City of Graz

Business Purpose: Trading business, excluding regulated trading activities

Consumer Dispute Resolution: We are not required and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

Member of the Austrian Federal Economic Chamber (WKÖ): wko.at

Return & Refund Policy

Effective Date: February 12, 2026

Contact: support@pillowdaddy-us.com

Important: Our company address is not a return address. Please contact us first to receive return instructions and the correct return address.

1.) Returns

We accept returns of eligible items within 30 days of delivery.

To be eligible for a return:

  • The item must be unused, in the same condition you received it, and complete.

  • The item should be returned in its original packaging (or equivalent protective packaging if the original packaging is not available).

Return authorization required: Returns must be requested and approved by our support team before you send anything back. Unauthorized returns may be refused.

2.) How to start a return

Email support@pillowdaddy-us.com with:

  • your order number,

  • the item(s) you want to return,

  • and (if applicable) photos of the item/packaging.

We will provide return instructions if your return is approved.

3.) Return shipping costs

Return shipping costs are the customer’s responsibility. We do not provide prepaid return labels unless we agree otherwise in writing.

Please do not send packages “postage due” (cash on delivery). Such shipments may be refused.

4.) Refunds

If your return is approved, we will issue a refund to your original payment method after:

  • we receive and inspect the returned item(s), or

  • you provide proof of return shipment (e.g., carrier receipt / tracking), whichever occurs first.

Refund processing times can vary by payment provider, but we aim to process approved refunds promptly after inspection.

Original shipping costs: We generally do not refund original shipping charges, unless required by law or unless the return is due to our error (see Section 6).

5.) Deductions / partial refunds

If returned items are damaged, incomplete, heavily worn, or returned without original packaging, we may issue a partial refund to reflect any loss in value. In such cases, we may deduct up to 15% of the item value, where permitted by law and where the value loss is due to handling beyond what is necessary to inspect the item.

6.) Damaged, defective, or incorrect items

If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at support@pillowdaddy-us.com and include:

  • your order number, and

  • clear photos of the item and packaging.

If we confirm the issue, we will work with you on an appropriate remedy, which may include a replacement, refund, or other solution depending on the situation.

7.) Exchanges

We do not offer direct exchanges. If you would like a different item, please request a return (if eligible) and place a new order.

8.) Cancellations

Orders may begin processing soon after purchase. If you need to cancel, contact us immediately at support@pillowdaddy-us.com. Cancellation is not guaranteed once processing or shipment has started.

9.) Shipping origin (disclosure)

Our products may ship from overseas warehouses, including China. Delivery times are estimates and may vary due to carrier operations and customs processing.

Product Safety Regulation

The Neck Therapy Pillow

Product Information

Product name: Neck Therapy Pillow

Outer cover: Viscose cotton

Filling: Memory foam

Dimensions: 59 x 37 x 12 cm

Weight: 0.6 kg

Target group: Adults and children aged 3 and above

Care Instructions

Cover: Washable at up to 40°C on a gentle cycle.

Do not bleach. Do not iron.

Do not tumble dry.

Allow the cover to air dry completely after washing.

Tip: Remove the cover before washing.

Filling: Not washable.

Safety Instructions

Warning! Not suitable for children under 3 years of age – risk of suffocation due to improper use.

Keep the product away from fire and hot surfaces.

Only use the pillow for its intended purpose.

Not a toy: Do not use for rough play or climbing.

Store the pillow in a dry and clean place to maintain the quality of the material.

Manufacturer Information

Manufacturer: PillowDaddy

Address: Kranzbauernviertel 33, 8650 Kindberg, AT (not a return address)

Email: support@pillowdaddy-us.com

Additional information for consumers

This product is designed to support sleeping comfort and is not a medical device. If you have health problems or sleep issues, please consult a doctor.

Privacy Policy

Effective Date: February 12, 2026

This Privacy Policy explains how MT Ecommerce GmbH (“we,” “us,” “our”) collects, uses, and shares personal information when you visit or make a purchase from our website (the “Site”).

1.) Who is responsible for processing your information

MT Ecommerce GmbH

Krenngasse 12, 8010 Graz, Austria

Privacy contact / US support: support@pillowdaddy-us.com

2.) What we collect

We may collect the following categories of personal information (the exact data depends on how you interact with the Site):

A. Information you provide

  • Identifiers and contact details (e.g., name, email address, phone number)

  • Shipping/billing address

  • Order and purchase information (e.g., products purchased, order number)

  • Customer support communications (e.g., messages you send us)

B. Information collected automatically (online identifiers & usage data)

  • IP address and device identifiers

  • Browser type, operating system, device information

  • Log data (pages visited, date/time, referring URL)

  • Cookie/pixel IDs and information about interactions with the Site and ads

3.) How we use your information

We use personal information to:

  • Provide the Site and process/fulfill orders (including shipping and customer service)

  • Process payments and prevent fraud/security incidents

  • Communicate with you about orders and requests

  • Send marketing emails if you opt in (you can unsubscribe anytime)

  • Run analytics, improve performance, and troubleshoot

  • Show or measure advertising/retargeting (where enabled)

  • Comply with legal obligations and enforce our terms

4.) Cookies and similar technologies

We use cookies, pixels, tags, and similar technologies for:

  • essential Site functionality (cart/checkout),

  • preferences,

  • analytics,

  • advertising/retargeting (where enabled).

You can manage cookies via your browser settings and (if available) our cookie settings/consent tool. Disabling cookies may impact Site functionality.

5.) When we share your information

We may share personal information with service providers and partners that help us operate the Site and deliver services, such as:

  • E-commerce/hosting and related apps (e.g., Shopify and apps you enable)

  • Payment providers (e.g., PayPal, Stripe, Shopify Payments; and any other payment methods you offer)

  • Shipping and logistics partners to deliver orders

  • Email marketing provider (Klaviyo) for newsletters/marketing emails (if you subscribe)

  • Advertising/measurement partners (e.g., Meta Pixel and other retargeting/analytics services described below)

We may also share information to comply with law, respond to lawful requests, protect rights/safety, or as part of a business transaction (e.g., merger, sale).

6.) Email marketing / Newsletter (Double Opt-In model)

If you sign up for marketing emails, we will send you information about offers and products. The required field is your email address; any additional details are optional.

You can unsubscribe at any time via the link in our emails.

Klaviyo

We use the following provider for email marketing:

  • Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA.

  • Klaviyo may process your email address and campaign engagement data (e.g., opens/clicks) to help us operate and evaluate email campaigns.

7.) Ordering, payment, and fulfillment

To complete purchases, we process the information needed for checkout, payment confirmation, fraud prevention, and delivery.

  • Payment processing: Payment details are processed by the payment provider you choose, under their terms and privacy practices.

  • Shipping/delivery: We share your shipping details with shipping/logistics partners to deliver your order.

8.) Vendors & Site features (as used on our Site)

Keep only the services you actually use. If any of the below are not used on your US storefront, remove them.

A. Order processing / admin

  • Order Printer Pro (FORSBERG+TWO, Denmark): used for order processing and may be used for accounting/recordkeeping.

B. Analytics

  • Google (Universal) Analytics (Google Ireland Limited): used to analyze Site usage. Google may process data on servers that can include the United States.

C. Advertising, retargeting, and conversion tracking

  • Meta Pixel (Meta Platforms Ireland Limited): helps measure ad performance, create audiences, and show ads on Facebook/Instagram. Meta may process data in the United States.

  • Pinterest retargeting pixel (Pinterest Europe Ltd.) (if enabled)

  • Taboola (Taboola Inc., USA) (if enabled)

D. Social media plugins

  • Facebook and Instagram plugins (Meta Platforms Ireland Limited) may transmit device and usage data when activated/used (depending on your configuration).

E. Video embeds

  • Vimeo (Vimeo.com, Inc., USA) for displaying videos. Vimeo may set cookies and collect usage data related to video playback.

F. Fonts

  • Google Web Fonts may load from Google servers and may involve processing of IP address/device info.

G. Shopify app integrations

  • ShopSync (ShopSync LLC, USA) to sync email marketing lists (as configured).

  • Fast Bundle (VConvert Solutions Limited, Canada) for cart/bundle management (as configured).

H. Reviews

  • Judge.me (UK) for review verification and display.

I. Cookie consent tool

  • We use a cookie consent tool to collect and store your cookie preferences and help control when optional cookies/technologies load.

9.) Data retention

We keep personal information only as long as needed for the purposes described above, including order fulfillment, customer support, legal/accounting obligations, and dispute resolution.

10.) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure.

11.) Children

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

12.) US privacy rights (State Privacy Addendum)

Some US state privacy laws provide residents with rights such as access, deletion, correction, and the right to opt out of certain processing (e.g., targeted advertising). Virginia, for example, requires a clear privacy notice and a consumer-request process.

A. How to submit a privacy request

  • Email support@pillowdaddy-us.com with the subject line “Privacy Request” and tell us what you want to do (access/delete/correct/opt out).

  • We may need to verify your identity.

B. Opt out of targeted advertising / “sale” or “sharing” (where applicable)

If our use of advertising and measurement technologies is considered “sharing” for cross-context behavioral advertising under certain state laws (commonly associated with ad pixels), you may opt out by:

  • using our cookie settings tool (if available), and/or

  • enabling a recognized universal opt-out signal (where required).

California requires specific disclosures at collection (categories + purposes) and provides opt-out rights in certain cases.

Colorado requires covered businesses to honor opt-out signals through a universal opt-out mechanism starting July 1, 2024.

C. Non-discrimination

We will not discriminate against you for exercising your privacy rights.

Practical website implementation note: many stores add a footer link titled “Do Not Sell or Share My Personal Information” that opens cookie settings or an opt-out form (especially if running retargeting pixels). This is commonly used to satisfy California-style opt-out expectations.

13.) International visitors and cross-border transfers

We are based in Austria and use service providers in multiple countries. Your information may be processed in countries that may have different data protection laws than your country of residence.

14.) Contact

For privacy questions or requests: support@pillowdaddy-us.com

Controller: MT Ecommerce GmbH, Krenngasse 12, 8010 Graz, Austria